
Insurance Support Specialists
We help insurers, attorneys, and property owners resolve claims with expert evaluations, practical insights, and clear, defensible engineering documentation.
Insurance Support Services
Helping You Resolve Claims with Confidence and Clarity
At Higgins & Associates, we provide insurers, attorneys, and property owners with trusted engineering support across the full spectrum of property claims. Whether it’s determining cause, evaluating repair costs, or resolving disputed appraisals, our forensic engineers and architects deliver clear, defensible assessments that stand up to scrutiny.
We understand the complexities of the built environment and offer practical insight into how failures occur and what repairs are necessary. From code compliance issues to disputes over builder’s risk coverage, our team produces detailed, evidence-based reports that help move claims forward.
Do you need help with Insurance Support services?

Accurate Damage Cost Engineering for Confident Claims Decisions
When property damage occurs, getting the cost right is critical. At Higgins & Associates, we provide forensic cost evaluations backed by technical expertise, helping insurers, attorneys, and property owners understand the true scope and value of required repairs.
Our team develops fair, defensible estimates aligned with industry standards — ensuring your claim process is built on facts, not guesswork.
Our damage cost assessments can support:
- Structural repairs and reconstruction
- Code-required upgrades and modifications
- Material and labour pricing validation
- Cost comparisons for claim negotiation
- Documentation for appraisal or litigation support
Need help verifying or challenging a damage repair estimate?
Our engineers and architects can provide the clarity you need to move forward with confidence.
Independent Insurance Appraisal Support
When property damage claims go to appraisal, technical clarity matters. Higgins & Associates provides impartial engineering input during the appraisal process – helping ensure decisions are based on facts, not assumptions.
Our forensic engineers and architects assist insurers, policyholders, and legal teams with:
- Objective evaluation of scope and cost disagreements
- Clear, evidence-based insight on structural damage
- Expert documentation to support fair claim resolution

In the middle of an appraisal process?
Let us help you navigate it with trusted, unbiased analysis.
Trusted Umpire Representation for Claim Resolution
When appraisers reach an impasse, an experienced umpire can make all the difference. Our consultants are available to serve as neutral third-party umpires – offering practical, technical judgment grounded in real-world engineering expertise.
We act as:
- Objective decision-makers in claim disputes
- Expert reviewers of appraisal evidence
- A fair, balanced voice focused on resolution
- Disputes over scope, pricing, or extent of damage
Need a neutral expert to help resolve a complex insurance claim?
We’re here to help both sides reach a fair outcome.
Builder’s Risk Claims Investigation and Support
Losses during construction can derail progress and cause costly delays. At Higgins & Associates, we help insurers, builders, and legal teams evaluate builder’s risk claims with precision and speed.
Our forensic engineers and architects assess:
- Structural damage during construction
- Material failures, design defects, or installation errors
- Responsibility across contractors, subs, and vendors

With clear reporting and expert insight, we help move stalled claims toward resolution.
Dealing with a construction-phase claim?
We’ll help you identify the cause – and move forward with confidence.
Origin & Cause Evaluations
Getting to the root of property damage is critical for fair claim resolution. Our forensic engineers and architects specialise in determining what went wrong, why it happened, and who may be responsible.
We investigate a wide range of origin and cause scenarios, including:
- Wind – assessing uplift, impact damage, and wind-driven water intrusion
- Hail – identifying surface impacts and underlying material compromise
- Fire / Smoke – tracing ignition points and evaluating structural integrity post-event
- Water Loss – determining breach points in roofs, walls, or mechanical systems
- Structural Collapse – analysing failure sequences, overloading, or construction flaws
- Mold & Decay – evaluating long-term moisture issues and code compliance failures
Our reports combine on-site investigation with expert analysis to support insurers, attorneys, and property owners with defensible findings.
Not sure what caused the damage?
We’ll uncover the truth and help you act on it.
Why Choose Higgins & Associates for Insurance Support?
At Higgins & Associates, we support insurers, attorneys, and policyholders with clear, defensible insight across the entire claim lifecycle. Our forensic engineers and architects combine deep technical knowledge with real-world experience – helping you make confident, evidence-based decisions when it matters most.
Whether you’re resolving a high-value property loss, navigating a complex builder’s risk claim, or managing appraisal disputes, we offer fast, practical support you can trust.
Why clients rely on our insurance consulting team:
- Decades of experience across residential, commercial, and industrial claims
- Unbiased, technically sound reports and damage assessments
- Responsive support for time-sensitive losses and investigations
- Trusted expert witness and umpire representation
- A clear, collaborative approach that supports fair claim outcomes
Still unsure? Here’s what some of our clients have to say about working with us:
Want to see how we’ve supported insurance claims like yours?
Explore case studies from across the country or view the sectors we regularly support – from residential and commercial properties to large-scale construction and specialty claims.
Need expert support on a property insurance claim?
Whether you’re evaluating damage, resolving a dispute, or investigating the cause of loss, our forensic engineers and architects deliver clear, timely insight that helps move claims forward.
Want to speak with someone about your case? We’re ready to help – just fill out the form and we’ll be in touch.
Frequently Asked Questions
We’re known for providing robust, fact-based opinions – but we also believe in making things clear and approachable from the very beginning.
Here are a few questions we get asked often:
What makes your damage cost evaluations different?
Our assessments are built by licensed engineers with practical experience – so they account for actual constructability, not just line-item pricing.
Can you help with disputed appraisals?
Yes, we represent clients during the appraisal process or serve as neutral umpires to help reach fair resolutions.
Do you handle builder’s risk cases mid-project?
Absolutely. We’re often called in during construction to assess partial damage and keep the project on track.
Are your reports suitable for litigation?
Yes. Our findings are thoroughly documented, defensible, and presented in a format legal teams can rely on.
What types of insurance claims do you typically support?
We assist with property claims involving storm damage, fire, water loss, collapse, and structural issues – for both residential and commercial buildings.
How fast can you deliver your assessment?
Turnaround times vary based on the complexity and site access, but we prioritise timely delivery and offer expedited services when needed.
Still have questions?
We’re happy to help – just get in touch and we’ll guide you through it.
Latest News
Here at Higgins & Associates, we’re always moving forward – whether it’s sharing industry insight, supporting our community, or celebrating our team’s achievements.
Explore the latest updates, announcements, and articles from across our firm.